FAQs

See below for answers to some commonly asked questions regarding our working process


Products

What T-shirts do you recommend?

Although we have an extensive catalogue of t-shirts, we highly recommend starting out with our most popular t-shirt range by Gildan.  There is a budget for every occasion and we here to guide and recommend the best product for each and every client.

Please give us a call to discuss your requirements.

Can I supply my own garments?

You are more than welcome to provide your own garments, however, we suggest that you check with us before committing to a shape or fabric that it is suitable for our print methods.  It is also worth bearing in mind that we could possibly save you some money.


Delivery

When will my order be delivered?

We operate a 7-10 day turnaround and will provide tracking details on despatch.

How do you ship orders?

All of our orders a shipped on a next day service via APC.

Where can you ship to?

We offer a full international courier and postal service.


Payment

How can I pay for my order?

All work is carried out on a pro-forma basis and full payment is required at time of ordering.  BACs details for online transfers will be included on your invoice.


Production

What materials can you print on?

We highly recommend printing on 100% cotton, but we are more than happy to print on poly/cotton mixes and various fibres.  Please get in touch for further information.

What is your minimum order?

Our MOQ is 12 – for a single colour screen print, we have varying MOQs for multi colour or multi location work:

1 colour / screen print = MOQ of 12

units 2-3 colour / screen print = MOQ of 24 units

4 colour / screen print = MOQ of 36 units

5-6 colour / screen print = MOQ of 48 units

What printing processes are available?

Our standard colour range in most instances will cover the print you have in mind, however, we can mix any desired shade to either a Pantone reference supplied or to a tangible object with our PMS mixing system.

Cost per Pantone colour mix is £15.00.

We also have a great range of speciality finishes including CMYK, metallics, puff and glow in the dark inks.

Do you produce woven labels?

If you are looking to have custom labels made, the most cost effective way is to order in bulk wherever possible. There are several label materials and finishes available.  Please get in touch for further information.

Do you offer a relabelling service?

We offer a full in-house garment relabelling service giving you the opportunity to have your garments printed and finished all under one roof.  As well as sourcing label stock for our clients we are able to sew labels on to a number of locations.  Please get in touch for further information.


Artwork

How should I supply my artwork to you?

When submitting artwork please save your file to scale at 300DPI or as vector artwork.

We accept Adove Illustrator AI, PDF & Photoshop PSD formats.  Please get in touch for further information.